Last updated: 12 July 2026

1. Information We Collect

When you use the ReShine App we collect information you provide directly — such as your name, phone number, email address, and service address — as well as location data (with your permission) to dispatch service partners and track service progress. We may also store vehicle details, booking history, payment references (not full card numbers), KYC documents for partners, and support messages.

2. How We Use Your Information

We use collected data to provide and improve our Services; process bookings and payments; send transactional communications (OTP, booking updates); monitor usage; detect fraud; train and support partners; and comply with legal obligations.

3. Location Data

With your consent, we collect location data to assign nearby partners and provide live tracking. You may disable location access in device settings; some features may not work without it.

4. Payments

Payments are processed by our payment partner (Razorpay). We do not store your full card or UPI credentials on our servers. We retain payment IDs, amounts, and status needed for receipts, refunds, and accounting.

5. Sharing of Information

We do not sell your personally identifiable information. We may share data with trusted processors who help operate the App (hosting, SMS, maps, payments, analytics) under confidentiality obligations, and with service partners only as needed to fulfil your booking.

6. Data Retention

We retain your data while your account is active or as needed to provide services and meet legal retention requirements. You may request account deletion through the App or by contacting us. See also our Delete Account page.

7. Cookies & Tracking

Our websites and apps may use local storage and similar technologies to improve experience and analyse usage. You can limit tracking in device or browser settings; some features may be affected.

8. Data Security

We implement appropriate technical and organisational measures to protect your data. Production traffic is served over HTTPS/TLS. No method of transmission is 100% secure; we continuously improve our controls.

9. Children’s Privacy

The App is not directed to individuals under 18. We do not knowingly collect personal information from children. Contact us if you believe a child has provided us with personal data.

10. Your Rights

You may request access, correction, or deletion of your personal data, or object to certain processing, subject to applicable law. Contact us at the email below to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected on this page with an updated “Last updated” date. Continued use after changes means you accept the revised policy.

12. Contact Us

Reshine Services Pvt Ltd
Email: reshineservicespvtlimited@gmail.com
Web: https://reshineservice.in